Patient and Site Engagement

PROFESSIONAL, EFFICIENT AND UNDERSTANDINGIntegrating people with technology to improve patient journeys


Nurse Staffed Global Call Center

Call center agents are often the first point of potential patient contact with a study. With CTM’s Nurse Contact Center, potential clinical study participants are screened and referred by nurses for a better patient experience.

CTM’s Nurse Contact Center can provide patient communication and screening 24/7, in any language or country.


Patient Recruitment Platform

StudyMax™ is Clinical Trial Media’s advanced, user-friendly clinical trial patient recruitment, enrollment, and retention tracking system that follows the status of every patient in the pipeline in real time.

From initial inquiry, StudyMax™ tracks patient recruitment by both patient and investigator. Study managers always know how a study is progressing with its easy-to-follow user interface.


Referred Study Patient Platform

Sponsors expect sites to follow-up with referred patients promptly.

SMARTS™ is Clinical Trial Media’s automated patient referral platform that monitors and evaluates sites’ follow-up with patients who have passed an initial pre-screen.


Clinical Trial Site Support

Sites need support when it comes to clinical trial patient recruitment and retention.

Clinical Trial Media’s site engagement team provides sites with the support they need through ongoing guidance, leadership and collaboration.


StudyMax Retain™

StudyMax Retain™ is Clinical Trial Media’s clinical study retention platform that’s designed to support sites in maintaining patients enrolled in a trial. It tracks patient progress, activity, and helps to keep subjects in compliance with study requirements. StudyMax Retain™ also accommodates patient communication and can operate in any language or country.


Website Development

Clinical Trial Media creates informative study-specific websites, screeners, and/or landing pages that are visually appealing, easy to understand, and simple to navigate. Our sites are search friendly, expertly programmed, and can be translated to operate in any language or country.